Privacy Policy
Tropical Tours Zanzibar (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us.
1. Information We Collect
We collect different types of information to provide and improve our services, including:
a. Personal Information
- Name
- Email address
- Phone number
- Postal address
- Payment information (processed securely via third-party payment processors)
- Passport or identification details (when required for booking compliance)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data (collected via cookies and analytics tools)
- Geographic location (if enabled on your device)
2. How We Use Your Information
We use the collected information for the following purposes:
- To process bookings and payments
- To personalize user experience and customer support
- To send confirmation emails, updates, and promotional offers (if you opt-in)
- To comply with legal obligations and regulations
- To improve our website and services through analytics
- To prevent fraudulent activities and enhance security
3. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service providers: Third-party partners assisting with bookings, payment processing, or customer service
- Legal authorities: If required by law, in response to legal proceedings, or to protect our rights
- Business transfers: In the event of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure, and we encourage safe online practices.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access & Correction: Request access to or correction of your personal data.
- Opt-Out: Unsubscribe from marketing communications.
- Deletion: Request deletion of your data, subject to legal obligations.
- Cookies Management: Modify your browser settings to control cookie usage.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and collect analytical data. You can disable cookies through your browser settings, but this may affect website performance.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
8. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website with an updated effective date.